That's no problem. You can return or exchange full-price items within 30 days of their ship date, as long as they're unworn, unwashed, with tags attached and in their original packaging.

Trying them on at home is fine. Because socks and activewear are worn right against the skin, we can't take back pieces that have been worn outside the house, washed, or show makeup, deodorant, stains, scent, hair or lint. If a pair of socks you've worn didn't hold up, that's what the Kamo Promise is for.

Exchanges are free. You can swap for a different size, colour, length or style in the returns app. If the one you'd like has sold out, we'll refund you instead.

We're happy to exchange a second time too, though you'll cover the shipping back to us for that round.

We'd rather you know exactly what to expect.

If you'd rather use your own carrier, start the return in the app first, then write your order number inside the package so we can match it to you.

We process returns within 5–7 business days of receiving them, or up to 10–15 business days during busy times like the holidays and new colour launches. Once we've checked your items, we'll refund your original payment method, send your exchange or issue your store credit, and email you when it's done.

Please ship within 7 days of starting your return. Returns that arrive more than 60 days after your order was delivered may not be accepted.

Items bought on sale are final sale and can't be returned or exchanged. The Kamo Promise still covers any pair of socks that doesn't hold up.

Full-price activewear has the same 30-day window. Some sizes and colours are limited and may not come back, so if the exchange you'd like isn't available, the app will offer a refund or store credit instead. Activewear bought on sale is final sale.